Dear Reader...
The Technology and Machinery sector related to the Indian gems and jewellery industry is on a roll as demand Tfrom jewellery manufacturers' is on the rise with respect to using state of the art tech products for jewellery
making, diamond grading, identification of stones and many other activities. Indian Tech manufacturers are
constantly seeking to innovate and trying to tailor-make their tools to suit the jewellery making process as they
have understood the incremental business that can be generated if they succeed in customising their respective
offerings.
After sales service is of big concern when it comes to maintaining technology and machinery and the service
efficiency levels are so much demanded by the customers that manufacturer / distributor of tech products in India
are working towards providing zero down time with respect to production process. Zero down time ultimately will
result in minimising the losses towards production and hence after sales support is a key factor when it comes to
supplying state of the art machine tools. Indian tech manufacturers have an edge when it comes to employing
after sale support team who can be effective and efficient.
This issue of JTM unleashes leading companies who are Indian tech tool manufacturers who have with large
investments in factories and resources been successful in providing world class technology and Machinery to the
gem and jewellery manufacturing sector in India. Will they overcome competition from International suppliers
with respect to pricing and service levels, Time will tell...
A Subramanian
Editor
editor@thenewjeweller.com