SATO, a leader in barcode printing, labeling, and RFID solutions, today announced the launch of SATO Online Services (SOS)TM, a global service that utilizes the Internet of Things to provide 24x7 connectivity and worldwide customer support. The new service scheduled to launch in 2015 will ensure the stable performance of SATO’s cloud connected printers, and deliver business success to customers deploying SATO solutions.
SOS takes full advantage of the Internet of Things, a rapidly emerging product and service model that integrates devices with the Internet. Utilizing IoT technologies, SATO provides users with a virtual customer engineer and delivers real time monitoring of individual printers 24 hours a day. By pinpointing potential issues in advance, the necessary maintenance can be carried out quickly, ensuring smooth operations and maximum efficiency for customers. SATO Online Services will be deployed globally,offering tailored support anytime, anywhere.
For its new service, SATO leveraged Salesforce, the Customer Success Platform and world’s number one CRM company. “SATO is transforming how it connects with its customers,” said Mike Rosenbaum, EVP, Salesforce Platform. “SOS is about servicing customers in real-time, from anywhere. More
|
|
|
IDI Launches Holiday B2C Sales Platform
The Israeli Diamond Industry is gearing up for Cyber Monday with a pop-up B2C e-commerce platform for loose diamonds and diamond jewelry, launched by the Israel Diamond Institute Group of Companies (IDI). The dedicated mini-site, which will offer goods at considerable discounts from some of Israel’s leading companies, will go live on December 1 and will be up for the entire month.
Israel Diamond Deals has been specially curated to offer hand-picked natural diamonds and diamond jewelry in the following categories: polished white and natural fancy color stones, engagement rings, right hand rings, pendants, earrings and bracelets. Discounts on the items range from 4% to 33%, with list prices from $995 to $211,200.
Last year IDI held a Cyber Monday B2C pilot, offering goods from a small selection of companies. More |
|
